Support

Email or call us

Email: info@outlinedigital.it
Phone: +39 327 609 2869

Tell us what you were doing and what happened. A screenshot helps, if you can add one.

Can’t sign in

Check your email address and password. If you turned on two-step verification and no longer have your phone, use one of the recovery codes you saved. If you don’t have those either, email us from your account’s email address.

Delete your account and data

1. Open Plannify and sign in to your account.
2. Tap “Account”, then “Delete account”.
3. Confirm with your password (and your code, if two-step verification is on).

We delete your account straight away, with everything in it: customers, bookings, invoices, stock, documents and messages. Backups are cleared within 14 days. If you can’t sign in, ask us by email from your account’s email address.

Take your data with you

In “Account”, choose “Download my data”: you’ll get a file with everything you’ve entered.